bM
bongani M
1 reviews | Active since Aug 2016
08 Oct 2018, 11:25
Poor service.
I am really frustrated with Vodacom service now, I reported a ***** I think 3 months back but up until today I haven’t received and feedback and when I call to get feedback I am being given a run around and no one has an idea of what is happening yet I still get billed for phones contracts that are **********ly upgraded on my account.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Oct 2018, 13:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2018, 13:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Oct 2018, 14:55Dear Bongani
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2018, 14:55
Official
Dear Bongani
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,