SS
Shalen S
1 reviews | Active since Sept 2018
13 Sept 2018, 19:46
Poor service
Terrible experience! I called to find about 4G and according to Phumzile there is no 4G in "Chatsworth (13/09/2018' 19:35). My other vodacom number has 4G. So MTN has better coverage
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Sept 2018, 07:10Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Sept 2018, 07:10
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Sept 2018, 18:08Dear Shalen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Best regards,
Vodacom's reply14 Sept 2018, 18:08
Official
Dear Shalen,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Best regards,