WS
Willie S

1 reviews | Active since Jun 2010

05 Jul 2018, 09:09

Poor service

On 28 June I wrote a review. Vodacom sent me a mail that says they will contact me. Then on 29 June I received a mail from Vodacom that said the issue has been resolved, but nobody has contacted me!! So I am still waiting for someone to contact me to resolve the issue!!

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2018, 09:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,