1 reviews | Active since Mar 2015
Poor Service
I requested Vodacom to cancel my data contract because I cannot use it during the day as the data speed is total useless. After numerous phone calls and logging the complaint I was informed that the technicians did attend to the problem in my area. I than requested the technicians report on what was the data transfer speed before and after. This they did not give, No surprise. They than said they will refer it to the cancellation department. Since 22 January 2015 no further communication have been received from them. They are taken my money every month and not supplying the service they contracted me to. They will play this game until my contract has run out without resolving anything. I have check on their website what their expected data reception is at my property. It is next to useless. This I unfortunately only discovered myself after the fact. Be careful of these ************ sharks.
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
