POOR SERVICE

SATURDAY 02/06 I WENT INTO VODACOM STORE WESTGATE AND ACTIVATED 2 LINES FOR THE TABLET THEY HAD ON SPECIAL FOR R49.00 PER MONTH. ALL DOE, PAID R212 IN STORE AND LEFT WITHOUT EVEN GETTING COPY OF CONTRACT. YESTERDAY 2 DEBITS DONE FROM MY BANK ACCOUNT FOR AMOUNT R142.32 (TWICE) AND WITHOUT MY CONSENT AND OR KNOWLEDGE. WHEN I PHONED YOUR PATHETIOC CALL CENTRE NOW I WAS TOLD TWICE THEY DONT PICK UP PAYMENT I MADE IN STORE FOR R212 AND I MUST TAKE UP WITH STORE. I DONT HAVE TIME FOR THIS, I PAID IN STORE AND NOW BECAUSE OF YOUR INCOMPETENCE 2 DEBITS RETURNED ON MY ACCOUNT AS I HAD NOT KNOWLEDGE OF ANY DEBITS TO BE DONE. WHO IS GOING TO PAY BACK MY BANK CHARGES??? I NEED THIS SORTED TODAY, DONT LET ME PAY IN SOTRE R212 AND THEN WITHOUT MY KNOWLEDGE YOU TRY AND DEBIT ME AGAIN ON A DATE I KNOW NOTHING ABOUT.