1 reviews | Active since May 2018
Poor service
Bad customer service, I called the vodacom call Centre earlier on today just after I bought airtime and I couldn’t buy data bundles as it was giving me problems.
So I called in for assistance to my surprise this lady I spoke to didn’t show interest of helping me or anything she kept on telling me I should buy data bundles tomorrow as your technicians are working on the just for you technical problem.
She didn’t even get more information or try to suggest I log in to the website or an app.
The service I received was poor.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
