BJ
B J
1 reviews | Active since May 2018
04 May 2018, 07:55
Poor service
Incorrect upgrade contract loaded. 4 days later...after logging query, no response. Poor service...No more airtime...No help from vodacom...stranded.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 May 2018, 10:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 May 2018, 10:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 May 2018, 15:35Good day
We regret taking note of your experience; thank you for taking my call.
I have once again escalated this matter and requested the after sales team to make contact with you.
We apologise any inconvenience caused.
Regards
Moddy
Best regards,
Vodacom's reply17 May 2018, 15:35
Official
Good day
We regret taking note of your experience; thank you for taking my call.
I have once again escalated this matter and requested the after sales team to make contact with you.
We apologise any inconvenience caused.
Regards
Moddy
Best regards,