1 reviews | Active since Oct 2015
Poor service
App**** for a contract when it was black Friday. Was promised a Huawei P10 & P9. Two weeks later had to settle for Sony Xperia phones. They were suppose to convert my prepaid number to contract. Been struggling for four months to have it rectified. Paying every month, but no benefit of the monthly airtime.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team