POOR SERVICE
I PREMATURELY CLOSED TWO CONTRACTS LINES WITH VODACOM LAST YEAR AUGUST, 6 MONTHS LATER, I AM STILL BILLED . I HAVE LOCKED THE ISSUE A LOT OF TIMES STILL NO FEEDBACK, THE CALL CENTRE IS NOT EVEN HELPFUL, APPARENTLY THE MATTER IS UNDER INVESTIGATION, REALY NOW
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,