ET
Elphas T
1 reviews | Active since Jan 2018
26 Jan 2018, 14:55
Poor service
I app**** for fibre installation form Vodacom on the 19th Dec 2017. It was only installed on the 25th of Jan 2018. But after the installation the internet has not been activated. Another long wait awaits me. Don't ever use Vodacom again, it a useless company.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Jan 2018, 16:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2018, 16:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jan 2018, 13:08Good day Elphas ,
As per our telephonic discussion, this has been escalated to fibre team to assist. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply27 Jan 2018, 13:08
Official
Good day Elphas ,
As per our telephonic discussion, this has been escalated to fibre team to assist. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,