poor service

i discovered that Vodacom listed for my data account. i have repaid the outstanding account. i called Vodacom to update my listing on the credit bereau and i was told i must wait until the end of the month. Vodacom only updates at the end of each month. this is not a good exercise in the sense that according the credit bereau records i am owing whilst Vodacom records i am not owing anything. this is realy good for Vodacom but not for me their client. i must wait for them to exercise to update my records when they like at their time.