Poor Service

Ref number is:1- ********** ********** LTE is basically non existant anymore in the Northgate area for the past month. reported this twice, the first time, no ref provided amd no feedback received. second time reported, I was advised to find 5 people around me who are experiencing the same issue and then report this as this is only when Vodacom will consider investigating an issue. waiting since the 26/10/2017 with not even a single call back. LTE PHONE AND ROUTER CONNECTS ON EDGE, CANT EVEN OPEN ANY WEBSITES EVEN THE VODACOM APP WHICH CONSTANTLY HAS ISSUES. GOT THE SPEED TEST RESULTS TO SHOW JUST HOW PATHETIC THIS PROVIDER HAS BECOME. im gonna cancel my debit order and see if that gets a response from them.