1 reviews | Active since Oct 2016

23 Aug 2017, 15:26

Poor Service

Good day Vodacom,

please can you assist me with getting my upgrade cancelled, i have called the upgrades department 5 times today, i went into your vodacom service centre on the east rand, still unable to assist me with the issue i am currently experiencing.

SR: 1- ********** **********

I would appreciate it if you can assist.

0
Replies (2)
Vodacom
Vodacom's reply23 Aug 2017, 16:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

's update23 Aug 2017, 16:42
Reviewer Update
Good day Vodacom Customer Website Team, I do not have a cellphone for the team to contact me on, please have them contact me on ***. thank you!!