Poor Service

I would like to log a complaint regarding the pathetic service I have received from Vodacom.

Last year November my router for the 082 number stopped working I called customer care they tried configuring amd confirmed the issue is the router and reffered me to a Vodacom shop.

I went to Vodacom eastgate December they booked the router for a repair and once the router was replaced no feedback was given to me I had to call repairs that when I was told a replacement router is at eastgate. I went to collect the router it was not working one of the agents there told me the issue ia not the router but the simcard is faulty I have to buy a new and do a swim swap. Which I did and only after doing I was told by customer care the simcard had not issue it's the router again which not working.

Vodacom eastgate they reffered me to vodaword midrand where they booked the router for a repair again and gave me a loan router which is not working.

Long story short I am not asking for the money I have spent traveling from hone to shops amd vica versa. I want free compensation data that I can use till the router is fixed.

Can someone take responsibility and call me to resolve and I have been taken from Pillar to post when asking for a solution.