TL
Tegs L

1 reviews | Active since Mar 2021

15 Mar 2021, 09:30

Poor Service

Terrible service - there is absolutely no signal in Ballito which they don't warn you about and they continue to take your money saying in order to cancel you must pay 75% of the remainder of your contract. So I must pay money to something that didn't work from day 1. When you contact them they just say that's what it is basically.

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2021, 09:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team