RB
Reinhard B
1 reviews | Active since Mar 2009
10 Nov 2020, 15:43
Poor service
Dropped calls make using Vodacom useless. Have to use landline to make reliable calls. Your website is useless, was not able make complaint about poor service. Your customer care number 082 135 gets you into a loop of four options which have nothing to do with my problem.
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Vodacom's replyOfficial
11 Nov 2020, 06:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2020, 06:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team