FJ
Fahim J
1 reviews | Active since May 2023
09 May 2023, 07:48
Poor Service
This has now gone on too long where Vodacom agents call me to sell me something and not getting what I was promised. I'm getting to the point now where I want to cancel all my services. I want the service that was changed on my account yesterday to be reversed. I was basically ****med to just pay more for the same service I had all along. If you guys are not willing to do this, then consider this my cancellation request.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 May 2023, 10:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2023, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
FJ
Fahim J's updateReviewer Update
09 May 2023, 13:15Thank you for the speedy response. I appreciate it. Many thanks to the consultant Marlon Fortuin who assisted me and sorted out my query.
FJ
Fahim J's update09 May 2023, 13:15
Reviewer Update
Thank you for the speedy response. I appreciate it. Many thanks to the consultant Marlon Fortuin who assisted me and sorted out my query.
