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Dar M
1 reviews | Active since Jun 2022
04 Jun 2022, 15:40
Poor service
Good day I would like to lodge a complaint on the service of vodacom I've opened an data contract last month 20 May 2022 the sim card worked for less than 5 hours and it was suspended for no reason i tried calling vodacom customer care till now they don’t tell what exactly happen and they debited money.
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Vodacom's replyOfficial
05 Jun 2022, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2022, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team