Poor service

If a company appoints an employee for clientservice and that person is rude and deliver poor service due to an<br> attitude ... What does it tell you about the company??? Her name is Charmaine<br> <br> I also asked for help at the Sasolburg branch: My new Samsung tells me at least twice a day that I am unable to download and then I am unable to receive or make calls, send or receive whatsapps or sms'e.<br> <br> I asked a Vodacom-employee telephonically that I need to reduce my monthly account. She made a few suggestions and promise me a reduced amount on the account ... The account increases by almost R300!<br> When I asked the sales consultant (which was helpful and did not act with an attitude) she told me that the Vodacom tele-people are sharks. Vodacom ???? Poor unsatisfied clientservice!