Poor service

I changed contracts during November and was told that my current contract would remain in operation until the end of the month. My definition of that is midnight on the 30th November.<br> <br> I was on a business call on the 30th November when the line went dead and I was informed that I had no more airtime.<br> <br> Vopdacom's call centre told me that the old contract ended at midnight on the 29th November, but that the new contract only started at midnight on the 30th November, leaving one day without any airtime or data. <br> <br> This is just not right....I can't believe that any company could come up with such a ridiculous way of doing things.<br> <br> I also have 2 data contract that stopped working in July. I have been paying R 268 per month since then, but neither of the two are working. If I load data onto the cards, they work, so the sim cards aren't faulty. Vodacom tell me that the one doesn't exist and the other one has 2Gb of data loaded.<br> <br> Really poor service