Poor service

I have been using vodacom fibre since 2019. And December I was relocating to New address. I gave them notice a month before.

To cut the long story short. Since 1st of December I have been calling them every day, different consultant telling me different stories and I've had with them to be honest. And they are busy recruiting new customer in our complex but cannot assist existing clients.

Their customer service is bad and they will even tell you they don't know and can't escalate to manager.

My resolution Is to cancel and get another provider that takes good care of their customer.