Poor service

On Friday (23 Oct) I went to Vodacom to gain information about all the options I have regarding the renewal of my current contract. The consultant on duty was very uninterested in my questions form the start. I gave him information about my preferences as I thought this will help him to give me the best options available. He showed no interest in what I was saying. My contract is currently in my mother's name and as I started working (I am a teacher with an university degree) this year, I wanted to find out whether I can move the contract to my own name. He told me that it is not that easy and laughed at me in my face. Cell C did a credit check without any hassles and I am credit worthy. He is the sole reason why I will move my cellphone contract to another service provider. Bad attitude, bad service and a very bad experience due to one very bad mannered individual. Vodacom won't see me again.