MV
Mawande V
1 reviews | Active since Apr 2022
19 May 2022, 09:43
Poor Service
Vodacom's online service, Tobi is the worst ever. I have tried getting assistance online numerous times but without any success. It's so frustration and appalling.
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Replies (2)
Vodacom's replyOfficial
19 May 2022, 12:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 May 2022, 12:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MV
Mawande V's updateReviewer Update
26 May 2022, 11:58Once again I tried to get assistance from this sham of a company and the atrocious and rude service I received from an agent named Nsindiso Morgan Dube! The reason you are unable to get hold of me if the very same reason I'm contacting Vodacom! I will never use Vodacom in my entire life.
MV
Mawande V's update26 May 2022, 11:58
Reviewer Update
Once again I tried to get assistance from this sham of a company and the atrocious and rude service I received from an agent named Nsindiso Morgan Dube! The reason you are unable to get hold of me if the very same reason I'm contacting Vodacom! I will never use Vodacom in my entire life.