TT
Tshifhiwa T
1 reviews | Active since Feb 2012
18 May 2021, 17:24
Poor Service
Hi Guys. I have reported a ***** case that was opened under my wife's ID in 2019 and it still appears under her credit record even today even though Vodacomsent us a confirmation letter that the contract is closed... Today we just discovered that this number is also listed as her number and we do not know the number at all ***. Guys may you please intervene please.
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Vodacom's replyOfficial
18 May 2021, 20:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2021, 20:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team