SN
Satheshini N
1 reviews | Active since Jun 2019
22 Jul 2020, 13:45
Poor Service
Hi I have exhausted all avenus in getting assistance from Vodacom I have tried to cancel my contract which is a month to month contract for the past 3 months now. I have done so via email and telephone and to the complaints department and today date nothing has been done and I continue to be billed by Vodacom. Really bad service and I will not use them for any further contracts
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Vodacom's replyOfficial
22 Jul 2020, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team