POOR SERVICE

I was due for an upgrade and ordered a cell phone telephonically from Vodacom. The Micorosoft Lumia was faulty and restarted numerous times a day. After Vodacom fetched it from me it took 10 days before it went back into the system. <br> <br> Last Thursday I went to Vodacom Cresta and Taim, the salesperson helped me. I took a LG Leon and when Taim opened the sealed box there were no earphones in the box. He promised to immediately contact the representative of LG to bring the earphones and told me that I could fetch the earphones on Saturday. I went there on Saturday and low and behold the salesman did not even contact LG. I went there for nothing. So many problems and I think it is now time that Vodacom bring those earphones to my work. No more driving around as the result of faulty phones and poor service. Will think twice if I am going to stay with Vodacom in future.