Poor service

My issue is a two part complaint.

Part one. I bought airtime(data) via the app today. It was n bundle of 3G + 3G to my surprise it was not loaded as advertised. I make the same purchase every month so I would know. I do also have a screenshot as lately Vodacom is really messing up.

Part two. I have logged a query asking why the signal at my place of residence is so poor. Up until now I have not gotten any feedback. So what is going on at Vodacom. This is the reason why I’m really not even considering any deals that come my way as you guys are just nowhere with service these days.

I wanted to move my wifi to you as well but at this stage I will rather suffer with the wifi I have than struggling like this.