Poor Service

I think al of us having a bad experience with Vodacom much go and lay a complain at the Consumer Goods Council. Vodacom just do what ever they want and do not care about their clients. On Monday my son inform me that the number a took out for him was disconnected. Phone vodacom, only to find out there is an outstanding balance, but my statement say zero own to vodacom. I listen to the consultant, and saw where the problem is. I make an arrangement to outstanding before the 25 of October 2020. Just to have the number removed today 14 October 2020. Try and phone there Legal department no answer. This is total unexpectable......