IK
Irvin K
1 reviews | Active since Apr 2021
15 Feb 2023, 10:52
poor service
l lost my vodacom cotract staterpack +- 8 months without doing sim swap now yesterday I went to lebokgomo branch to do sim swap i found that its has 90 airtime advanced and all my my packages are not paid even for this month I receive 185 airtime every month but now zero zero please help I want all my packages since this sim was lost because even my self I never stopped paying
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Vodacom's replyOfficial
15 Feb 2023, 11:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2023, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team