MS
Mosebu S
1 reviews | Active since Jul 2010
21 Jul 2015, 16:18
poor service
I am very disappointed and ****ed off by the service from vodacom call centres. I have been calling since Sunday to enquire about the status card activation and all I have been hearing is them saying my card is activated. However I cannot access the network as the card is not activated. I have been resetting and waiting for signal bit nothing is being happening so what I want them is to cancel the stupid contract.
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Vodacom's replyOfficial
22 Jul 2015, 13:35Hello mosebu,
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
Best regards,
Vodacom's reply22 Jul 2015, 13:35
Official
Hello mosebu,
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
Best regards,