rM
ramaphakela M

1 reviews | Active since Jan 2015

12 Jul 2015, 04:42

Poor service

I went to purchace a cellphone on contract, seems like the lady is not knowadge because turns out everything i asked her she gave me wrong answers. For intance i asked if the phone uses odinary simcard or micro sim, she said my old sim will be fine.which is not true. And she also failed to inform me that i have to pay the connection fee + the first intstallment . I had to gind out a lot of things onmy own. I regret buying that phone.

0
Replies (1)
Vodacom
Vodacom's reply13 Jul 2015, 11:29
Official
Hello molokolove,

Thank you for the posting.

This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.

Kind regards
Andre