FL
Faith L
1 reviews | Active since Sept 2021
12 Apr 2024, 11:37
Poor Service
What’s going on with vodacom? I my Phones’s bill of R654 was debited successfully for March on 25/04/2024 and then now I’m suddenly getting texts and emails that my phone is in arrears with R755,86, what for and how come when my phone was settled?💁🏽♀️ Please get your things in order and stop ****ming us
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Vodacom's replyOfficial
12 Apr 2024, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2024, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team