MS
Melissa S
1 reviews | Active since Dec 2019
22 Dec 2019, 18:21
POOR SERVICE
Vodacom fibre is the worst internet service i have ever experienced! For december so far we have had only 5 days uninterrupted internet in 3 weeks its ubsured!! When you log a complaint to customer care center its a different story everytime but the problem presists. The call center is rude, unhelpfull and ***********!! Very dissatisfied with the switch i made to go to fibre. The advert CLEARY STATES all over that vodacom fibre is UNINTERRUPTED but apparently is everything but.. so once again vodacom has false adverti*****t.
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Vodacom's replyOfficial
23 Dec 2019, 08:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2019, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team