1 reviews | Active since Feb 2018
Poor Service
I have been a Vodacom customer since cellular came to South Africa I have recently taken out 3 Red Flexi contacts. This was after having been forced to migrate from a Smart Contract. When migrating i was told that i would always be able to purchase whatever voice bundles I need especially the any network bundles. This has now been impossible for the last two weeks. I have spoken to the Call centre twice. I have spoken to the regional office in Port Elizabeth. I have spoken to Baywest Vodacom I have complained on Facebook. What have i neglected to do. I got a notice saying my query reference no*** has been closed because technicians are working on the issue. Facebook advised that the problem would be rectified by Tuesday. Well Tuesday is here and I still can only buy vodacom to vodacom packages. What a dog show.
Is there anyone at Vodacom who can help me.
I was advised that the problem would be resolved by Tuesday 3 May. No such luck.
Do i need to migrate to another or what.
CAN SOMEONE PLEASE JUST ADVISE WHAT I NEED TO DO.
I am sick and tired of getting messed around.
Vodacom you are in breach of contract.
I am not getting what I signed for.
SORT IT OUT NOW>
I was advised that the problem would be resolved by Tuesday 3 May. No such luck.
Do i need to migrate to another or what.
CAN SOMEONE PLEASE JUST ADVISE WHAT I NEED TO DO.
I am sick and tired of getting messed around.
Vodacom you are in breach of contract.
I am not getting what I signed for.
SORT IT OUT NOW>