Poor Service

I've had the worst experience with Vodacom this is unbelievable. I ordered my iPhone 16 last week Tuesday then they told us that they don't have stock they'll get on Friday. I told them it's okay I'll wait. Then they got my address wrong after I specifically told them twice my address. Then when they received stock they gave my iPhone to RAM couriers, they send them the wrong address and on the RAM link I received my address was wrong and they specified for Next Day delivery which was supposed to be on Saturday. It I Tuesday today and I still did not receive my phone. I called RAM and they can only give me my package once Vodacom get my address correct and they haven't done that. How does Vodacom still have clients? I should pay my contract for this month and the delivery fee (but they are like this I don't get my phone but I should pay for delivery this is poor service) so I should pay this month but I haven't used my phone yet. I'm sick and tired for this service. This wasn't the first time I received such bad service with them.