BN
Bongani N
1 reviews | Active since Jul 2018
14 Sept 2025, 15:25
Poor Service
"Here's what you get with your RED VIP plan: Prime Video: Lifetime access on us" was mistakenly cancelled. I called 3 times already and nobody manages to re-instate my subscription. Amazon also could not re-instate it.
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Vodacom's replyOfficial
14 Sept 2025, 16:02 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply14 Sept 2025, 16:02
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team