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sharon M
1 reviews | Active since Oct 2016
03 Jul 2025, 16:56
Poor service
I’ve done upgrade on Tuesday, everything went smoothly. I received a message from SkyNet saying my delivery will be done today before 5pm and only to receive a message saying delivery failed and that I have rescheduled my trip from Tuesday to Friday now I have to wait again tomorrow. The services from SkyNet on behalf of Vodacom is ridiculous and disappointing. After changing my whole schedule for the delivery I’m told stories.
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Vodacom's replyOfficial
04 Jul 2025, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2025, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team