JM
Jenny M
1 reviews | Active since Jan 2023
05 Jan 2023, 09:33
Poor Service
Been waiting for them to do the installation of fibre for months now. No follow ups! Almost impossible to get a straight answer.
Don't not send consultants to do a technicians job.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jan 2023, 10:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2023, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Jenny M's updateReviewer Update
07 Jan 2023, 13:35Been on calls with you for 3 days now, still no solution in sight, this is extremely lousy!
If only you guys would be as quick to solve the problem as you are to call me back to get feedback after I complain on this platform.
Absolutely Pathetic.
If only you guys would be as quick to solve the problem as you are to call me back to get feedback after I complain on this platform.
Absolutely Pathetic.
JM
Jenny M's update07 Jan 2023, 13:35
Reviewer Update
Been on calls with you for 3 days now, still no solution in sight, this is extremely lousy!
If only you guys would be as quick to solve the problem as you are to call me back to get feedback after I complain on this platform.
Absolutely Pathetic.
If only you guys would be as quick to solve the problem as you are to call me back to get feedback after I complain on this platform.
Absolutely Pathetic.