LD
Lizo D
1 reviews | Active since Jun 2022
20 Jun 2022, 18:43
Poor service
I went claim for a phone for my daughter *** at Madeira street Mthatha. None of the promises were met and she ended up with a different phone than she’d preferred. Guess what, she can’t make calls from her phone as it is still blocked even though the sim swap was done at the store.
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Vodacom's replyOfficial
21 Jun 2022, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2022, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team