MS
Maggie Sarela-Matjeke
1 reviews | Active since May 2018
02 Feb 2023, 16:21
POOR SERVICE 0/10
I have app**** for WIFI with Vodacom from December last year. I received an email this year with new application which was approved on the 16th JAN. the installation done on the 20 JAN. I have been waiting for activation since then until today. bearing in mind i am the one calling Vodacom and i was told to wait 72 hrs, then 48hrs, then 24 hrs...still nothing happened....Vodacom is like ESKOM...NO SERVICE. I am now looking for a NEW SERVICE PROVIDER. Please collect your rooter....I am done ***-605948
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Feb 2023, 08:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2023, 08:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
