MS
Maggie Sarela-Matjeke

1 reviews | Active since May 2018

02 Feb 2023, 16:21

POOR SERVICE 0/10

I have app**** for WIFI with Vodacom from December last year. I received an email this year with new application which was approved on the 16th JAN. the installation done on the 20 JAN. I have been waiting for activation since then until today. bearing in mind i am the one calling Vodacom and i was told to wait 72 hrs, then 48hrs, then 24 hrs...still nothing happened....Vodacom is like ESKOM...NO SERVICE. I am now looking for a NEW SERVICE PROVIDER. Please collect your rooter....I am done ***-605948

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2023, 08:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team