rS
roberta S
1 reviews | Active since May 2017
06 Aug 2020, 10:24
Poor Seervice
Hi I have been waiting for an agent to call me regarding my upgrade, I have called a few times and they keep on saying someone will call me... but no luck
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Aug 2020, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Aug 2020, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Aug 2020, 16:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have arranged for you to be contacted by our Upgrades Team for further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply13 Aug 2020, 16:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have arranged for you to be contacted by our Upgrades Team for further assistance. Regards Consumer Website Team
Best regards,