CK
Caroline K
1 reviews | Active since Mar 2015
31 Jan 2024, 22:43
Poor security service
Again someone did a swim swap after I flagged it, but the call centre agent told me that tobi also ñeeds to by flagged, but why no one told me, and the lady was very helpful but couldn't flagged it in tobi I must 1st wait until there will be another swim swapped
This is very poor service from vodacom
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Vodacom's replyOfficial
01 Feb 2024, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2024, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team