1 reviews | Active since Nov 2014
POOR SALES SERVICES
I have been trying to upgrade one of my contracts since 31/12/2015, 1st at your Vodacom shop in keywest, with no assistance and then i went to you westgate branch on the 6/1/2016 where i chose another tablet which also wasn't any stock in store, i signed the deal and was promised that the device will be there on Friday the 8/1/2016, got there was told still no tablet where i was told they will find out when it will be there they still haven't phoned me i tried numerous times to get hold of the sales agent on saturday 9/1/2016 left messages kept on phoning still hasn't phoned me back, been trying to get hold of him this morning, was told by lady with name of louise his not in today, she will follow up and let me know, still waiting for her to phone me back(she was going to in 5min) kept on phoning back now she isn't available, nor the store manager, i spend almost R2000 per month with vodacom and this is what you get???<br> <br> please phone me back on *** (my main contract number)<br> <br> MJ Badenhorst<br> ***<br> ***
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
