Poor sales gone wrong

Sales gone wrong now you offering me soemthing else and not attending to my concern sold a sim only. Deal for R249 for 250 gb to find out i need a home router the sales agent promised me this will. Work on my phoje as per the sales call. Repeated this more than 4 times to date mangwr awaiting approval call center dropped my call went into the vodocom neslons celluar store in momument park they cant help as i purchased this online refused to let. Me. Call had to use my cell. Where i ran out of airtime what service is this vodacom im using R100 a day from 1 September to. Think the data sim will work and no update from all parties stop trying to sell me. Home wifi where i need the wifi mobile on the road as per my sales call which is binding and legal i want that deal i signed up for and i discussed 4 times will. This work on my phone and can share hotspot to my smart tv when home i dont need a router for the house i will not cancel and take. A more expensive package due to. The sales a agent not bwing informed of. Her products and this manager of hers since Wednesday im waiting for approval. Soloution let the sim card work for 250.gigs for R249 as per my sales call and stop wasting time and resolve this query asap why is this taking so long. Listen to call verify what was discussed and then confirm what i said. Im wasting money by topping up and cancelled my RAIN and telkom because i joining this family called vodacom.. What nonsense is this people take work seriously from agent to call center and walk instore why they cant help me i had to use my last bit of airtime in the store on vodacom call center guys come on next step is social media platforms i need thia resolved today not next week its pass 72 hours what the hell is 5_a going on Wednesday called in agent refused tk give her last name said she not allowed to and email ans dropped call store refused to assist as this is online iys different reallt vodacom who can helo here someone help. Today needs to be addressed manager of sales who still. Waiting for feedback what mandate do you have... Its simple listern to call my needs were repeated 4 times i need data working in my phone dont sell me a higher package after that call. Cause its wrong I want what i was sold and that agnet who dropped my call i didn't know this was a government facility i thought vodacom was in the private sector for behavior like this