POOR ROUTER SUPP**** BY VODACOM FIBRE

Had Vodacom Fibre installed about 5 months ago. The router is OK in the room where it is installed, signal to the other rooms has like 1 stripe (or dot) on the connectivity line. We have tested the connectivity with a Tenda router (which is not something they supply) and the Tenda gives great connectivity all the way through the house as well as in the garden. However, vodacom does not support this product and will not supply us with the code to connect this product either as primary router or as extender. They are MORE than happy though to send out their technicians to install their own extenders of course at maximum cost. Have asked several times for this issue to be resolved and an arrogant young man whose name I could not hear, even after asking him several times to repeat the name, called me to inform me of this great wisdom. In addition, he glibly informed me that I was free to make use of independent installers who would be able to install the Tenda extender - no need for the vodacom code.