Poor Response/Customer Service

<p>I app**** for my first ever contract on the 25th February 2017. On the 27th i called in and they advised that i could only afford a cheaper contract. I then was told that i could send the contract for approval again and request an increase on the contract i would like to take out. I then waited till thursday for a response.</p> <p>I called in and was advised that the guy that helped me was on leave & i will be called later with a response from someone else.</p> <p>i got a call advising that they could not get hold of the guy and they could not find my paper work & that my contract was sent for approval for the 3rd time. I called today (6/03/2017) could not get hold of the guy that helped me. I then called again and on my 3rd try got hold of the guy that tried to help me after the previous guy made a ***** up. I was told that the deal that i am wanting is closing this evening and the contract i am wanting could increase or decrease and that the previous guy that helped me was told to call me 3 times and has not done so.</p> <p>The Vodacom shop has still not heard back from the credit department to find out if i am approved or not.</p> <p>Knowing i can afford the contract i am very irritated and will now be applying at another service provider as i have been let down numorous times by VODACOM</p>