Poor repair service

<p>I took my phone in because it was not charging correctly. I was specific and the documents noted that the phone was not "Fast Charging" and also after a night time charging it didn't charge fully. </p> <p> </p> <p>They took the phone for 5 days. Gave it back to me with no explanation. Only to find that it has the exact same issue. I returned to the repair centre to book the phone in again. They checked on the system and the tech who originally looked at it returned it saying there was no fault. </p> <p> </p> <p>I brought my Samsung factory charges and used the Vodacom charging cable to demonstrate the issue again. Which I also did the first time. We made the same comments.</p> <p> </p> <p>The tech clearly didn't check the phone properly resulting an an necessary waste of time.</p> <p> </p> <p>It'seems really not acceptable for someone to not repair a phone, not provide sufficient feedback and to have addressed a clearly communicated problem. I'm very disappointed with Vodacom service. I have had ato least a half a dozen valid issues over the last two years. Some of them still not effectively resolved to this day.</p>