Poor reception and no improvement from Vodacom.

<p>I have a dispute with Vodacom which I would like to be concluded.</p> <p>- The company that I consult for has moved from Germiston to Brakpan very near to Carnival city in May 2016. <br />- I have had very bad reception, very slow and sometimes no signal, and I contacted Vodacom.<br />- Vodacom then came here and installed a router which had improved the signal only slightly.On the 5th October 2016, Chevonne Cheri Lee Appolis has send me a SMS saying that they are still waiting for the new site plan.<br />- On 16th November 2016 customer care referred my complaints to the Network Division (Ref 1- ********** 2349) and to the accounts dept (Ref 1- ********** 9626)<br />- Vodacom then blocked my service but still send me invoices for data usage and threaten me with court action if I dont pay the R 18 000 which resulted from my computer wanted to upgrade windows 10 but couldnt due to the slow connection and loosing the signal. So it restarted again and at the slow connection that dissapear and started again.</p> <p>I have communicated this since May 2015 without any improvement and now they want to prosecute me.</p>