MR
Mahen R

1 reviews | Active since Nov 2009

24 Jan 2017, 23:06

Poor reception

<p>I moved into new premises in December, but the reception here is terrible. People cannot get hold of me. Calls either go to voicemail and if lucky then the caller cannot hear me. Vodacom needs to sort this out or I will have to look at cancelling my contract.</p>

0
Replies (2)
Vodacom
Vodacom's reply25 Jan 2017, 07:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MR
Mahen R's update08 Feb 2017, 14:33
Reviewer Update

Wow, still no response and the reception still sucks. How efficient is Vodacom? Time to start looking at other service providers.