Poor reception
Still very poor reception. Dropped calls. More than ever no service at all. Cannot even go back to places where the signal was better before. This was not the case a few months ago. Problem should lie with Vodacom as I have not moved....Vodacom clearly does not care for safety of its customers, especially when living on a farm. They promised to call me and I am still waiting. PATHETIC, Vodacom! I cannot cancel my contract to move to MTN.
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Vodacom's replyOfficial
14 Apr 2020, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Apr 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
14 Apr 2020, 12:47Unfortunately I missed your call. I have been trying to call back for the last 30 minutes on 2 different numbers as well as on the number you called me on without any success. Please call me back ASAP and keep on calling as you will experience our poor reception...
's update14 Apr 2020, 12:47
Reviewer Update
Unfortunately I missed your call. I have been trying to call back for the last 30 minutes on 2 different numbers as well as on the number you called me on without any success. Please call me back ASAP and keep on calling as you will experience our poor reception...